WPGet Terms & Conditions

Please see General Terms and Conditions first.

Business MAX

Most Notable Points:

1.0 – Standard inclusions:

ItemDescriptionRevisions
1.1 – Website SetupWe install WordPress on WPGet WordPress Optimised hostingN/A
1.2 – Theme and Commercial PluginsThe cost of the all Plugins on WPGet Agency licenses which we used to build the website are included. We use the free “Hello Elementor” theme, which is all that is required when using Elementor Pro.
See General Terms and Conditions point 1.8 for use of Agency licenses
N/A
1.3 – Website Design inclusions

The package price includes; design a website for you based on the “Hello Elementor” theme, Elementor features, Standard Core WordPress features, the logo and style guide.

Some additional features may be selected as “Available Addons” at the store checkout.. Any other required features may be quoted separately.

Although we take your preferences into consideration, the website design will be simple and professional.
NOTE: It may include placeholder content while in development.

2
1.4 – Domain NameIf the client does not have a domain name, we will assist to find and register a suitable domain. The initial 2-year registration cost is included in the package.N/A
1.5- Email Set-upOur Premium Hosting is optimised for WordPress performance. Therefore, we may not host email accounts. However, if needed, we will assist you to set up email accounts and email hosting.N/A
1.6 – Stock ImagesWe provide stock photos and images from our vendors. If the client wants specific images, they must provide them.N/A
1.7 – Page CreationWe create and layout up to 10 pages based on the client’s provided content. More pages may be created. However, laying out content on additional pages may attract additional cost.2
1.8 – Hosting, MaintenanceAll Hosting, Maintenance is included while the subscription for this plan is active and fully paid.N/A
1.9 – UNLIMITED SUPPORTThis plan includes unlimited support. See the definition belowN/A

2.0 – Standard exclusions:

ItemDescription
2.1 – Non-core featuresFeatures like eCommerce, Membership or any other feature which requires additional plugins, set-up or development are not included in the standard plan. Provision of such features may be quoted separately or purchased as Addons.
2.2 – ContentExcept for included Stock Images, all content including copy, images, video etc. is to be provided by the client.
2.3 – CopywritingWhile we do not do Copywriting, we are able to refer clients to a copywriter if needed.
2.4 – Graphic DesignExcept for a Logo and selected stationery, we do not provide graphic design for any other elements wanted by the client. We are able to refer clients to a graphic designer if needed.
2.5 – Search Engine OptimisationWe will install YoastSEO to assist with SEO. However, SEO is a specialist service which we do not provide. We are able to refer clients to a Digital Marketing Specialist if needed.
2.6 – Search Engine MarketingSEM is a specialist service which we do not provide. We are able to refer clients to a Digital Marketing Specialist if needed.

3.0 – Specific Terms & Conditions:

ItemDescription
3.1 – Site DesignAlthough we take your preferences into consideration, the design of the site will use simple elements and look professional. If you have specific requirements which require specific development, they may be considered outside the scope of your package.
3.2 – Minimum Contract  TermThe initial agreement term is for 36 months. Minimum total cost is $3,564 including GST.  At the end of the term the contract will revert to month to month, and may be cancelled at any time.
3.3 – CancellationIf you cancel your contract prior to 36 months, a payout of $99 x the remaining months will be payable.
3.4 – Ownership of the websiteThe website is and will remain the property of WPEasy Pty Ltd until the contract term is completed and/or all monies owing are paid.
3.5 – Fixed PricesOur packages are exceptional value, fixed price packages which include Domain Name registration, Logo Design and Stationery Design & Printing. If you choose to provide your own Domain Name or Logo the package price does not change. If you elect to not have stationery designed or printed, the package price does not change.
3.6 – Copyright

For any content provided by the customer;  including: images, video, copy, logos and audio, it is the customers’ responsibility to ensure that they have the legal rights to them.

We will not copy any content from other websites not owned by the customer. We will only use content directly provided to us by the customer.

Any elements provided by us will be our responsibility to ensure that they can legally be used on the website.

3.7 – HostingYour website will be hosted on WPEasy WordPress optimised hosting. The cost of WordPress Management is included in your subscription.
3.8 – Project StartWe will start the project process within 48 hours of payment from the client. Communications will be sent to the client detailing the process and information we will be requesting from them. At a scheduled time, we will telephone the client to work through collecting required information to start the project.
3.9 – Project CompletionWe will have all items included in the project completed within 3 weeks of receiving all required information and content from the client.
3.10 – Refunds

Once the project has started; there will be no refunds unless:

  1. We fail to meet acceptable standards
  2. We fail to meet stated timeframes

* Unlimited Support Definition

This plan includes *Unlimited support

The intention of this support is to assist with any issues that may need resolving and to educate users. It is not for further developing the website or adding new features.

which includes:

  • User education / Training.
  • User management.
  • Layout and other display issue resolution.
  • WordPress Errors.
  • WordPress plugin errors. Working with the plugin developers (limited to level of support provided by vendors).
  • Minor changes, at Our discretion.
  • Hosting issues – When hosted with Us
  • General questions
  • Performance issues

Which does not include:

  • Content creation
  • Graphic Design
  • Copywriting
  • SEO or SEM
  • Major changes
  • Site redesign
  • Project work
    • Website development
    • Plugin Research or testing
    • Workflow changes
    • Feature additions; e.g. eCommerce, Memberships, Subscriptions, Booking systems etc.
    • Custom coding

Special note regarding Theme & plugin vendors:

With issues related to Plugins or Themes, although we will assist with communications/support with plugin vendors, we cannot guarantee their support response times or quality. We will make all reasonable efforts and most Vendors are pretty good. However, if the vendor is not responsive or is not able to provide resolutions, we may recommend changing to another Theme or Plugin, and cease to provide support for the offending Plugin or Theme.
 

How to get support/services for the items not included above:

For small projects, We have a standard hourly rate of $150 / hour including GST, charged at a minimum of 1 hour, and then per 1/2 hour or part thereof.
 
For larger projects, We would provide a quotation based on your requirements.

Add-on's

Add-on's may be added to your Business Builder when adding to the shopping cart.

Branding

Standard inclusions:

Item Description
Logo Design Get a new Logo with all sizes and formats that you will need.
Style Guide Get a comprehensive style guide to use with your website & any other marketing.
Stationery Get branded stationery with your new logo. Choose from:
  • 500 x Business cards ( 400GSM colour both sides )
  • or 1000 x With Comps slips ( 80GSM colour one side )
  • or 500 x A4 Letterhead ( 90GSM colour one side )
Plan On-off Payment of $300

eCommerce

Standard inclusions:

Item Description
WooCommerce Set-up We install and configure WooCommerce.
WooCommerce Style We match the WooCommerce colours & styles to your website.
Payment Gateway We help to set up your payment gateway
Training You get training on how to manage products and orders
Plan On-off Payment of $300

Membership

Standard inclusions:

Item Description
Membership Set-up We install and configure Either Crockoblock or “WooCommerce Memberships”. Notes:
  • Crockoblock is included FREE, using our agency licenses.
  • “WooCommerce Memberships” must be purchased separately by the client.
“WooCommerce Memberships” is better if the client wants to sell multiple membership levels etc.
Restricted Content We assist to create a membership area, and restrict content
Training You get training on how to manage subscriptions
Plan On-off Payment of $300

Cloud SPAM Filtering

Standard inclusions:

Item Description
Cloud Based SPAM Filter We set up Cloud Based SPAM filtering for your email domain
Coverage Unlimited email accounts on a a domain
Plan This plan is an annual subscription