WPGet Terms & Conditions
Most Notable Points:
1.0 – Standard inclusions:
|1.1 – Website Setup||We install WordPress on WPGet WordPress Optimised hosting||N/A|
|1.2 – Theme and Commercial Plugins||The cost of the all Plugins on WPGet Agency licenses which we used to build the website are included. We use the free “Hello Elementor” theme, which is all that is required when using Elementor Pro.|
See General Terms and Conditions point 1.8 for use of Agency licenses
|1.3 – Website Design inclusions|
The package price includes; design a website for you based on the “Hello Elementor” theme, Elementor features, Standard Core WordPress features, the logo and style guide.
Some additional features may be selected as “Available Addons” at the store checkout.. Any other required features may be quoted separately.
Although we take your preferences into consideration, the website design will be simple and professional.
|1.4 – Domain Name||If the client does not have a domain name, we will assist to find and register a suitable domain. The initial 2-year registration cost is included in the package.||N/A|
|1.5 – Email Set-up||Our Premium Hosting is optimised for WordPress performance. Therefore, we may not host email accounts. However, if needed, we will assist you to set up email accounts and email hosting.||N/A|
|1.6 – Stock Images||We provide stock photos and images from our vendors. If the client wants specific images, they must provide them.||N/A|
|1.7 – Page Creation||We create and layout up to 5 pages based on the client’s provided content. More pages may be created. However, laying out content on additional pages may attract additional cost.||2|
|1.8 – Hosting, Maintenance||All Hosting, Maintenance is included while the subscription for this plan is active and fully paid.||N/A|
|1.9 – UNLIMITED SUPPORT||This plan includes unlimited support. See the definition below||N/A|
2.0 – Standard exclusions:
|2.1 – Non-core features||Features like eCommerce, Membership or any other feature which requires additional plugins, set-up or development are not included in the standard plan. Provision of such features may be quoted separately or purchased as Addons.|
|2.2 – Content||Except for included Stock Images, all content including copy, images, video etc. is to be provided by the client.|
|2.3 – Copywriting||While we do not do Copywriting, we are able to refer clients to a copywriter if needed.|
|2.4 – Graphic Design||Except for a Logo and selected stationery, we do not provide graphic design for any other elements wanted by the client. We are able to refer clients to a graphic designer if needed.|
|2.5 – Search Engine Optimisation||We will install YoastSEO to assist with SEO. However, SEO is a specialist service which we do not provide. We are able to refer clients to a Digital Marketing Specialist if needed.|
|2.6 Search Engine Marketing||SEM is a specialist service which we do not provide. We are able to refer clients to a Digital Marketing Specialist if needed.|
3.0 – Specific Terms & Conditions:
|3.1 – Site Design||Although we take your preferences into consideration, the design of the site will use simple elements and look professional. If you have specific requirements which require specific development, they may be considered outside the scope of your package.|
|3.2 – Minimum Contract Term||The initial agreement term is for 12 months. Minimum total cost is $2,388 including GST. At the end of the term the contract will revert to month to month, and may be cancelled at any time.|
|3.3 – Cancellation||If you cancel your contract prior to 12 months, a payout of $199 x the remaining months will be payable.|
|3.4 – Ownership of the website||The website is and will remain the property of WPEasy Pty Ltd until the contract term is completed and/or all monies owing are paid.|
|3.5 – Fixed Prices||Our packages are exceptional value, fixed price packages which include Domain Name registration, Logo Design and Stationery Design & Printing. If you choose to provide your own Domain Name or Logo the package price does not change. If you elect to not have stationery designed or printed, the package price does not change.|
|3.6 – Copyright|
For any content provided by the customer; including: images, video, copy, logos and audio, it is the customers’ responsibility to ensure that they have the legal rights to them.
We will not copy any content from other websites not owned by the customer. We will only use content directly provided to us by the customer.
Any elements provided by us will be our responsibility to ensure that they can legally be used on the website.
|3.7 – Hosting||Your website will be hosted on WPEasy WordPress optimised hosting. The cost of WordPress Management is included in your subscription.|
|3.8 – Project Start||We will start the project process within 48 hours of payment from the client. Communications will be sent to the client detailing the process and information we will be requesting from them. At a scheduled time, we will telephone the client to work through collecting the required information to start the project.|
|3.9 – Project Completion||We will have all items included in the project completed within 3 weeks of receiving all required information and content from the client.|
|3.10 – Refunds|
Once the project has started; there will be no refunds unless:
* Unlimited Support Definition
This plan includes *Unlimited support
The intention of this support is to assist with any issues that may need resolving and to educate users. It is not for further developing the website or adding new features.
- User education / Training.
- User management.
- Layout and other display issue resolution.
- WordPress Errors.
- WordPress plugin errors. Working with the plugin developers (limited to level of support provided by vendors).
- Minor changes, at Our discretion.
- Hosting issues – When hosted with Us
- General questions
- Performance issues
Which does not include:
- Content creation
- Graphic Design
- SEO or SEM
- Major changes
- Site redesign
- Project work
- Website development
- Plugin Research or testing
- Workflow changes
- Feature additions; e.g. eCommerce, Memberships, Subscriptions, Booking systems etc.
- Custom coding
Special note regarding Theme & plugin vendors:
How to get support/services for the items not included above:
Add-on's may be added to your Business Builder when adding to the shopping cart.
|Logo Design||Get a new Logo with all sizes and formats that you will need.|
|Style Guide||Get a comprehensive style guide to use with your website & any other marketing.|
|Stationery||Get branded stationery with your new logo. Choose from:
|Plan||On-off Payment of $300|
|WooCommerce Set-up||We install and configure WooCommerce.|
|WooCommerce Style||We match the WooCommerce colours & styles to your website.|
|Payment Gateway||We help to set up your payment gateway|
|Training||You get training on how to manage products and orders|
|Plan||On-off Payment of $300|
|Membership Set-up||We install and configure Either Crockoblock or “WooCommerce Memberships”.
|Restricted Content||We assist to create a membership area, and restrict content|
|Training||You get training on how to manage subscriptions|
|Plan||On-off Payment of $300|
Cloud SPAM Filtering
|Cloud Based SPAM Filter||We set up Cloud Based SPAM filtering for your email domain|
|Coverage||Unlimited email accounts on a a domain|
|Plan||This plan is an annual subscription|